Confidentiality

Privacy Policy

Our website respects your privacy and seeks to protect your personal data.

The privacy policy explains how we collect and use your personal data (under certain circumstances). It also outlines the procedures we use to ensure the confidentiality of your information. Finally, this policy sets out your options regarding the collection, use, and disclosure of personal data. By visiting this site directly or through another website, you agree to the practices described in this policy.

Protecting your data is very important to us. Therefore, your name and other information about you are used in accordance with the terms set out in the privacy policy. We will collect information only if necessary or if it is directly related to our relationship with you.

We will retain your data in accordance with the law or use it for the purposes for which it was collected.

You can browse the site without providing any personal data. Your personal identity remains anonymous throughout your visit to the site and is not exposed unless you have a special online account on the site, which you access with a username and password.

1- The data we collect:

We may need to collect your information if you wish to place an order for a product on our site.

We collect, store, and process your data necessary to complete your purchase on our site, to secure any requests that may arise later, and to provide you with the services we offer. We may collect personal information, including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, payment details, and payment card details.

We use the information you provide to process your requests and to provide you with the services and information displayed on our website that you request. In addition, we will use the information you provide to manage your account with us, to verify your online financial transactions, to audit data downloads from the site, to identify website visitors, and to develop website page designs and/or content and assign them to users. We conduct extensive demographic research and send you useful or requested information, such as information about products and services, unless you object to being contacted about them. We will communicate with you by email to provide details about other products and services if you wish, and if you prefer not to receive any promotional or marketing communications, please opt out at any time.

We may give your name and address to a third party in order to deliver your order confirmation to you (for example, delivery agent or supplier).

We may be able to store details of your current order on our site, but we cannot retrieve it directly for security reasons. By logging into your account on the site, you can view information and details of your past and upcoming purchases. You can also manage your address details. You must also commit to maintaining complete confidentiality when accessing your personal data; therefore, do not make it available to any unauthorized third party. We assume no responsibility for the misuse of passwords unless such misuse is caused by an error on our part.

Other uses of your personal information

We may use your personal information in opinion polls and marketing studies, at your discretion, for statistical purposes while guaranteeing its complete confidentiality, and you have the right to withdraw your consent at any time. We do not send any responses to third parties. Your email address is only disclosed if you wish to participate in the contest. We keep survey responses completely separate from your private email address.

We may send you information about us, this site or our other sites, or about our products, sales, offers, newsletters, and other related matters concerning our group's affiliates or partners. If you do not wish to receive this additional information (or any part thereof), please click the "unsubscribe" link in any email we send you, and we will stop sending you this information within seven business days (all days except Saturdays, Sundays, and national and religious holidays) of receiving your notification. We will contact you to clarify any information if it is unclear.

We may use certain data, while preserving the privacy and confidentiality of the site, for other purposes, including to track users' locations after their visit to the site or click on links in emails they subscribe to receive, and to provide this anonymous data, which does not allow for the identification of your personal identity, to a third party, for example, publishers. However, this data will not identify you (because it is not personally identifiable).

Competitions

As part of each competition, we use the data to notify the winners and announce our offers. You can find more details about the participation requirements for each competition separately.

Third parties and links to websites

We may transfer your information to other companies within our group or to our agents and subcontractors to assist us with related transactions in accordance with the terms of this Privacy Policy. For example, we may use a third party to help us deliver products to you, receive payments from you, and use them for statistical or marketing research purposes, or to assist our customer service team. We may also need to exchange information with a third party to protect ourselves against fraud and reduce credit risk. In the event that our business or part of it is sold, we may transfer our databases that contain your personal information. Except as stated in this Privacy Policy, we will not sell your personal data or disclose it to any third party without your prior consent, unless it is necessary for the purposes stated in this Privacy Policy, or we are required to do so by law. The site may contain third-party advertisements or links to other websites or frames of other websites. We inform you that we are not responsible for the privacy policy of any third party or the content of such policies applied on other sites, nor are we responsible for the third parties to whom we transfer your data in accordance with the privacy policy.

2 - COOKIES

Accepting cookies is not a prerequisite for visiting the site. However, we have found that the site's "shopping cart" functions cannot be used or accessed for any purpose without cookies being enabled. Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages of the site. Your browser stores these files on your computer's hard drive. Cookies can be used to discover your IP (Internet Protocol) address, saving you time when you are on the site or wish to visit it. We use cookies to ensure your convenience while browsing this site (for example, remembering your identity when you want to modify your shopping cart without having to re-enter your email address) and to avoid obtaining or using any other information about you (for example, for targeted marketing purposes). You can configure your browser to not accept cookies, but this will limit your use of the site. We hope you are assured that our use of cookies does not contain any personal or private information and is virus-free. This website uses Google Analytics, a web analytics service provided by Google. To analyze how users use the site, Google Analytics uses cookies, which are text files placed on your computer. Google will transmit the information generated by the cookie about your use of this website (including your IP address) to servers in the United States, where it will be stored. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website. By using this site, you agree that Google may use your data as described and for the purposes described above.

3- Security

We use appropriate security techniques and procedures to prevent unauthorized or unlawful access to, loss of, or destruction of your information. When we collect data through the website, we store your personal information in a database on a secure online server. We use firewall systems on our servers. When we collect payment card information electronically, we protect it using encryption, such as Secure Sockets Layer (SSL). This makes it difficult for any hacker to decrypt your information, although we cannot guarantee 100% protection. We strongly advise against sending any of your credit or debit card details when communicating with us electronically without encryption. We implement direct physical, electronic, and procedural safeguards on the process of collecting, storing, and disclosing your information. Our security procedures require that we sometimes ask you to verify your identity before disclosing your personal information. It is your responsibility to protect your password and computer from unauthorized use.

4 - Customer Rights

If you have any concerns about your data, you have the right to request access to the personal data we hold about you or that you have previously provided to us. You have the right to ask us to correct any errors in your personal data, free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.